Bawoni CX Online Courses
Cx Foundations
What You Will Learn In This Course
- Module 1: Discover Your Audience
- Module 2: Excellence in Service
- Module 3: Connecting with Different Customers/Clients
- Module 4: Crafting Memorable Customer Experiences
- Module 5: Mapping Customer Journeys
- Module 6: Metrics for Customer Experience Success
- Module 7: Amplifying Customer Voices
- Module 8: Customer Success
Why This Course Is For You
- 3 Month Access
- You can start as soon as you enroll
- Learn/Study at your own pace
- In-course quizzes and resources
- Certificate of Completion
- Email Support and discussion forum throughout course duration
Student Testimonials
It was very insightful. It introduced a lot of methods and ideas to us and opened my mind to things I hadn’t previously considered or thought of. Maureen was great!
- Trainee, TheWingman
It was an interactive session with industry specific content material. The worksheet exercises were very helpful and Maureen was a patient teacher with the entire team. I left the training, I had an action plan and new customer experience strategy.
- Esasina, Nokware Skincare
I have known that you are great at what you do but this session gave me a glimpse into how even much more knowledgable you are and why i need your help. Im convinced that I need to create a budget to accommodate using your service to help my business grow more successfully.
- Steve Morris, Steve Morris Photography
Bawoni Consult is one of the best when it comes to Customer Experience Trainings. Ms. Atebawone put the employees at ease and steered them in the right direction. Coupled with the knowledge they have, the workers have improved and actually look forward to learning better ways to serve our customers
- Joy Tukpeyi, WrapRite